Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, protect, and share your personal information.
1. Information We Collect
Account Information: When you register, we collect your email address, full name, date of birth, and country of residence.
Verification Documents: For eKYC verification, we collect government-issued ID documents (driver's license, passport, or national ID). These documents are securely stored and encrypted.
Petition Activity: We record petitions you create, sign, and share, including timestamps and your chosen response options.
Technical Data: We automatically collect IP addresses, browser type, device information, and usage patterns to improve platform security and performance.
Blockchain Records: Petition signatures are recorded on blockchain for verification purposes. These records are pseudonymous but publicly accessible.
2. How We Use Your Information
We use your information to:
- Verify your identity and prevent fraud
- Process petition signatures and track progress toward milestones
- Moderate content for compliance with our guidelines
- Send notifications about petition updates and platform changes
- Improve platform features and user experience
- Comply with legal obligations and respond to government requests
- Detect and prevent security threats and abuse
3. Information Sharing & Disclosure
Public Information: Petition titles, descriptions, and signature counts are publicly visible. Your name may be displayed as a petition creator or signer, depending on your privacy settings.
Government Officials: When petitions reach signature thresholds (10K, 100K, 1M), we may share petition details and aggregate signature data with relevant authorities for review and consideration.
Service Providers: We share data with trusted third-party providers for hosting, analytics, email delivery, and identity verification services. These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose information when required by law, court order, or government request, or to protect our rights and safety.
We Never Sell Your Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for sensitive data transmission
- Encrypted storage for verification documents and personal information
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Blockchain technology for tamper-proof signature records
However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data (subject to legal retention requirements)
- Portability: Receive your data in a machine-readable format
- Objection: Object to certain data processing activities
- Withdrawal of Consent: Withdraw consent for data processing where applicable
To exercise these rights, contact us at privacy@ourvoicechain.com.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for:
- Legal compliance and regulatory requirements (typically 7 years)
- Fraud prevention and security purposes
- Resolving disputes and enforcing agreements
Blockchain records are permanent and cannot be deleted, but they contain only pseudonymous identifiers, not personal information.
7. Cookies & Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences and settings
- Analyze platform usage and performance
- Detect and prevent fraud
You can control cookies through your browser settings, but disabling cookies may limit platform functionality.
8. Children's Privacy
OurVoiceChain is not intended for users under 18 years old. We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will delete it immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Your continued use after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@ourvoicechain.com
Data Protection Officer: dpo@ourvoicechain.com
Address: [Your Business Address]