eKYC Verification

Identity Verification Guide

Learn how our secure eKYC process works and why it's essential for authentic civic engagement.

Why Verification Matters

Traditional petition platforms are plagued by fake signatures, bots, and coordinated manipulation campaigns. Studies show that up to 30% of signatures on unverified platforms may be fraudulent.

Our eKYC (electronic Know Your Customer) verification ensures every signature comes from a real, verified person. This makes your voice more powerful and gives petitions the credibility needed to drive real change.

Verification Process (3-5 Minutes)
1

Create Your Account

Sign up with your email address and create a secure password. You'll receive a verification email to confirm your email address.

2

Provide Basic Information

Enter your full legal name, date of birth, and country of residence. This information must match your government-issued ID.

3

Upload Government-Issued ID

Take clear photos of your ID document (front and back if applicable). We accept:

  • Driver's License
  • Passport
  • National ID Card
4

AI Verification & Review

Our AI system instantly verifies your document's authenticity. Most verifications are approved within minutes. Complex cases may require manual review (24-48 hours).

5

Start Signing & Creating Petitions

Once verified, you can immediately sign existing petitions and create your own. Your verified status is displayed on your profile.

Data Security & Privacy

Bank-Level Encryption: All documents are encrypted during transmission and storage using AES-256 encryption, the same standard used by financial institutions.

Secure Storage: Verification documents are stored in encrypted, access-controlled databases. Only authorized personnel can access them for verification purposes.

Limited Data Sharing: We never share your verification documents with third parties. Only your name (if you choose) appears publicly on petitions you sign.

Compliance: Our verification process complies with GDPR, CCPA, and other data protection regulations.

Common Issues & Solutions

Document Rejected: Poor Image Quality

Ensure your photo is clear, well-lit, and all text is readable. Avoid glare, shadows, and blurry images. Take photos in good lighting conditions.

Document Rejected: Information Mismatch

The name and date of birth you entered must exactly match your ID document. Check for typos, middle names, and date format.

Document Rejected: Expired ID

We only accept valid, non-expired government-issued IDs. If your ID has expired, please renew it before attempting verification.

Verification Taking Too Long

Most verifications complete within minutes. If it's been over 48 hours, contact support at verification@ourvoicechain.com with your account email.

Verification Tips for Success
  • Use a well-lit area and avoid shadows or glare on your ID
  • Ensure all text on your ID is clearly readable in the photo
  • Capture the entire ID document within the frame
  • Double-check that your entered information matches your ID exactly
  • Use a current, non-expired government-issued ID

Ready to Get Verified?

Complete your verification in just 3-5 minutes and start making your voice heard.

Still have questions? Contact our verification support team at verification@ourvoicechain.com

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